Thank you for shopping with us. This Returns and Refund Policy outlines our policy regarding returns and refunds for novelty products purchased through our website. Please read this policy carefully before making a purchase, as all sales are final, and no refunds or returns are accepted except as expressly stated below.
- All Sales are Final:
We do not accept returns or offer refunds for any novelty products purchased through our website, unless otherwise explicitly stated in this policy or required by applicable law.
- Defective or Damaged Products:
In the event that you receive a defective or damaged novelty product, please contact our customer support team within 7 days of receiving the product. We will review your claim and may, at our sole discretion, provide a replacement novelty product if the defect or damage is confirmed to be a result of our manufacturing or shipping process. In such cases, we may require evidence such as photographs or other documentation to support your claim.
- Errors or Mistakes:
If we make an error or mistake in processing your order, please contact our customer support team immediately. We will review the issue and, if the error is confirmed, we may, at our sole discretion, provide a replacement novelty product or make the necessary corrections to resolve the issue.
- Non-Delivery:
In the rare event that you do not receive your novelty product within the estimated delivery timeframe, please contact our customer support team. We will investigate the matter and, if we determine that the non-delivery is a result of our error or negligence, we may, at our sole discretion, provide a replacement novelty product or offer a refund.
- Product Descriptions:
We strive to provide accurate and detailed product descriptions for our novelty products on our website. please note, slight variations in appearance or functionality may occur. Variations do not qualify as defects, and therefore, we do not accept returns or offer refunds based on such variations.
- Exclusions:
This Returns and Refund Policy does not apply to digital products, gift cards, or downloadable items, as these are non-refundable and non-returnable unless otherwise required by applicable law.
- No Warranty:
We do not provide any warranty for the products sold through our website, except as may be required by applicable law.
- Changes to this Policy:
We reserve the right to modify or update this Returns and Refund Policy at any time without prior notice. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
By making a purchase of our novelty products through our website, you acknowledge that you have read, understood, and agree to abide by the terms and conditions of this Returns and Refund Policy.
If you have any questions or concerns about this policy, please contact our customer support team for assistance.
